Last updated: August 20, 2025
1. Introduction
INTOUR UAB is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data and informs you of your rights under the General Data Protection Regulation (GDPR).
2. Controller Details
Controller: INTOUR UAB
Registered address: M. Mažvydo g. 9-31, Vilnius, LT-06256, Lithuania
VAT code: LT100003365717
3. Contact Person for Data Protection
Name: Tomas Urbonavičius
Email: info@intour.lt
4. Data We Collect
– Contact data: Name, email address, message content when you contact us.
– Usage data: IP address, browser type, visited pages, session duration.
– Cookies & advertising identifiers: Information collected by analytics and advertising tools such as Google Analytics, Google Ads, and Meta (Facebook) Pixel.
5. Legal Bases for Processing
– Consent – when you accept cookies or opt in to marketing.
– Contract necessity – when responding to inquiries or providing services.
– Legitimate interest – for website analytics, security, and improving services.
– Legal obligations – compliance with Lithuanian and EU regulations.
6. Purposes of Use
We use your personal data to:
– Respond to inquiries and communicate with you.
– Provide logistics and related services.
– Improve website functionality and user experience.
– Measure and optimize advertising campaigns through Google Ads and Meta Ads. This includes remarketing, conversion tracking, and audience creation based on website interactions.
7. Data Sharing
We may share data with:
– Service providers (e.g. IT, hosting, analytics, advertising platforms).
– Advertising platforms (Google, Meta) under strict agreements and only for the purposes mentioned above.
– Legal authorities when required.
8. Cookies & Tracking
Our site uses cookies and similar technologies for analytics and advertising. This includes:
– Google Analytics & Google Ads – to analyze site usage, track conversions, and run remarketing campaigns.
– Meta (Facebook) Pixel – to measure ad performance and run targeted campaigns.
You may disable cookies in your browser settings or adjust your preferences in our cookie notice. You can also opt out of personalized ads via:
– https://adssettings.google.com
– https://www.facebook.com/ads/preferences
9. Data Retention
– Contact inquiries: up to 5 years.
– Advertising and analytics cookies: according to Google and Meta retention policies (typically 3–26 months).
10. Your Rights
You have the right to:
– Access, correct, or erase your personal data.
– Restrict or object to processing (including advertising).
– Withdraw consent at any time.
– Request data portability.
11. Data Security
We apply technical and organizational measures to protect your data against loss, unauthorized access, or disclosure.
12. Minors
Our services are intended for businesses and professionals; we do not knowingly collect data from individuals under 16.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page.
